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Trust & Safety
MarketLiberiAll Services shows only published, verified service listings from approved providers. Hidden, suspended, rejected, private, or unavailable services are never shown in public discovery.
Service providers undergo identity and eligibility verification before their listings become publicly visible. Providers who are suspended, expelled, or non-compliant are removed from discovery automatically.
Providers submit identity documents that are reviewed before approval. Only approved providers appear in public search and category listings.
Service listings are reviewed for accuracy, completeness, and policy compliance before becoming visible to customers.
All bookings are tracked through the platform. Payment handling is done through certified processors. Dispute support is available for bookings that do not go as planned.
Customers and providers can report safety concerns, misrepresentation, or policy violations through the support centre. Reports are reviewed by the trust and safety team.
Platform dispute support, cancellation rights, refund review, and provider accountability mechanisms are in place to protect customers when service experiences do not meet expectations.
Use the Contact support link and select the issue type. The trust and safety team will review and take appropriate action.
Open the booking and use the dispute or help option to report an issue. The platform mediates disputes between customers and providers.
For the full legal centre including marketplace terms, visit marketliberiall.com/legal/terms